Managed IT Services for Businesses
Our managed IT services give you one team for your help desk, monitoring, security, cloud, network, backup and phones, at a flat, predictable monthly rate.
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Our managed IT services
Help Desk & IT Support
Friendly, fast help for your staff when something breaks, plus the routine care that keeps it from breaking in the first place.
Learn more →Monitoring & Maintenance
We keep watch over your servers, computers and network and handle updates and patches, so small problems get fixed before they turn into downtime.
Learn more →Cybersecurity & Penetration Testing
Layered protection for your people, devices and data, plus penetration testing to find weak spots before attackers do.
Learn more →Cloud, Email & Productivity
We set up, migrate and manage cloud email, file sharing and productivity suites so your team can work securely from anywhere.
Learn more →Business Platforms & Apps
Your business runs on software. We support the everyday platforms your team relies on, from collaboration and video meetings to accounting and file sharing.
Learn more →Network Setup & Security
We design, install and manage office networks, wireless and managed firewalls so your connection is fast, reliable and secure.
Learn more →Backup & Disaster Recovery
On-site and off-site backups, tested regularly, so you can recover from hardware failure, ransomware or disaster.
Learn more →Remote & Hybrid Work
Secure, easy remote access so your team can work from home, the road or a second office without putting your data at risk.
Learn more →VOIP & Business Phones
Secure business phone and mobile systems that work in the office or anywhere.
Learn more →IT Strategy & vCIO
Get the benefit of an IT director without the full-time salary. We help you plan budgets, upgrades and projects so technology supports where your business is going.
Learn more →Compliance Support
We help you put the technical safeguards, policies and documentation in place that regulators, clients and insurers increasingly expect.
Learn more →How our managed IT works
- Assess. We review your computers, network, security, backups and the apps your team depends on, then explain what we found in plain language.
- Onboard. We document your systems, fix the urgent issues first and get your staff set up with a simple way to reach us.
- Monitor & protect. We keep watch over your systems, apply updates and patches, manage your security tools and test your backups.
- Support & plan. Your team gets fast, friendly help when they need it, and you get regular check-ins to plan upgrades and budgets.
What's included
Every managed IT client gets a plan built around their business. A typical plan includes:
- Help desk support for your staff
- Monitoring of servers, computers and network
- Updates and security patching
- Endpoint protection and email security
- Backup management and recovery testing
- Cloud email, file sharing and user accounts
- Network and firewall management
- Support for your business apps and phones
- IT planning and budgeting help
- One flat, predictable monthly rate
Ways to work with us
Fully managed IT. We act as your IT department.
Co-managed IT. We support your in-house IT person with help desk, security or projects.
Projects. Office moves, cloud migrations, network upgrades and security assessments.
Illustrated: what we look after
Industries we serve
Legal
Secure document management, client confidentiality and remote access for attorneys and staff.
Healthcare
Protecting patient information and keeping practice systems running.
Finance & Insurance
Strong security controls and documentation for sensitive financial data.
Accounting
Reliable systems through tax season and secure client file sharing.
Construction
Connecting the office, job sites and mobile crews.
Real Estate
Mobile-friendly tools and secure handling of transaction documents.
Professional Services
Dependable technology so billable time isn't lost to IT problems.
Non-Profit
Practical, budget-conscious IT and security.
Education
Secure, manageable technology for staff and students.
Manufacturing
Keeping production and office systems connected and protected.
Hospitality
Reliable networks, phones and payment-adjacent systems for busy locations.
Human Resources
Protecting employee records and supporting confidential investigations.
Managed IT FAQ
What is managed IT?
Instead of calling someone only when something breaks, you have a team that looks after your technology every month: supporting your staff, keeping systems updated and secure, managing backups and helping you plan ahead.
What does it cost?
It depends on the number of users, devices and locations and what you need covered. After a free assessment we give you a clear monthly price with no surprises.
Can you work with our existing IT person?
Yes. We can take everything off your plate or support your in-house person with help desk, security or projects.
Do you only do IT?
No. Managed IT and cybersecurity are our core business services, and we also provide digital forensics, investigations and expert services for attorneys, businesses and individuals.
Where are you located?
We have offices in South Setauket, New York and Boca Raton, Florida, and we support many clients remotely.
How do we get started?
Request a free IT assessment. We'll learn about your business, review your current setup and recommend next steps.